Solutions that defy distance.
ISTA Personnel Services
Dedicated remote teams that work as an extension of yours – recruited, trained and managed by ISTA.
Customizable teams
Teams built around your workflows: we recruit, train and manage exactly the roles you need, and scale them up or down as you grow.
Back office
Data entry, billing, payroll, reconciliation and reporting – the administrative work that keeps your operation moving, done accurately and on time.
Customer service
Professional phone, email and chat support that represents your brand, during business hours, after hours or around the clock.
Tech
Remote IT and technical support that keeps your systems, devices and users running, from help desk tickets to software and account support.
ISTA Clinical Services
Clinically trained specialists who support your care teams with accurate, compliant documentation.
Patient chart audits
Thorough clinical chart reviews that catch documentation gaps, missing signatures and compliance risks before surveyors or payers do.
PDPM charting
Accurate PDPM documentation and coding support that captures each resident's full clinical picture and protects your reimbursement.
MDS completion
Timely, accurate MDS assessments and submissions, coordinated with your clinical team and checked for consistency.
Virtual medical scribes
For medical practices: trained virtual scribes who document visits in real time and manage the EHR, so providers spend more time with patients.
ISTA is on when your team is off.
ISTA On is a pay-per-minute professional call center service. Our live, multilingual agents answer your calls, so you get full coverage without the cost of full-time staff.
- After-hours and weekend coverage
- Overflow support for your busiest moments
- Live, multilingual agents
- Pay only for the minutes you use
